At 3C We offer our clients custom solutions as global provider of call center support services. We manage customer care services through advance methodology and deep insight to our client’s needs make it easy for the clients. We provide back office processes for organizations in the domain of technical support, telecom, travel, retail, financial services, data and document conversion, Online marketing, Trading, knowledge management, Transaction processing and other value additions. 3C ensures client satisfaction through world-class human resources, strong management focus, dedicated business units and a strong financial platform.
Overflow Call Management
Tele-Sales (Inbound and Outbound)
Promotion and awareness campaigns
24 Hour Help Desk Services
Conference and Registration
Order Taking, Schedule Booking
Web chat and Web Collaboration
Infomercial and Direct Response Support
We provide both; in-house and outsourced contact center support!
3C enables customers to concentrate on their core business by outsourcing their marketing & customer center support services. Armed with years of relevant industry experience, along with its strengths in recruitment and management of professionals,
3C handles time critical challenges maintaining strict confidentiality of information, matching but surpassing customer’s expectations. 3C prides itself on its process efficiency and quality conscious philosophy which has enabled the company to multiply accounts on a regular basis.
3C adopts a quality conscious work ethic, tempered with a clear and in-depth understanding of the business environment. To remain competitive and cost-effective, 3C is continuously evaluating new services and trends to satisfy its customer’s needs.
The BPO industry is one of the most challenging businesses to be in and requires outstanding execution skills. 3C has an outstanding team to manage this challenge. The entire spectrum of our business model and are focused on building high client satisfaction through high-quality service delivery and value addition to their businesses.
From live agent and voice response to web-enabled solutions, 3C ‘s systems and expertise help your company maximize customer satisfaction and focus on your core competencies. At 3C, our goal is to help you succeed by building long-term relationships with your clients. So when you’re serious about retaining and growing your customer relationships or maximizing efficiency in business processes, contact 3C and let us develop a successful solution for you.
Achieving high standards of quality in a high volume Customer Service and BPO environment depends upon management leadership, their commitment to quality, a willingness to set and adhere to high performance measurements, and an integrated approach to control that involves professional, qualified, and trained staff.
3C has combined experienced managers with a training and quality program unequaled within our industry. All Customer Service Representatives must complete a comprehensive training (written tests and certifications) that stress technical competency and strong interpersonal communication skills. All calls are recorded and continuous live and post call monitoring is employed to ensure adherence to proper answer, hold and transfer etiquette, and use of polite and respectful tone.
3C is committed to delivering consistent, reliable and professional services.
Address: Office no.4, Defence Main Boulevard DHA,
Lahore, Punjab, Pakistan.
Phone: (+92) 333-4077333
For Call Center Services
Phone: (+92) 333-4797129
Monday to Saturday: 09:00 am to 09:00 pm
We would love to hear from you; write to us.